At Jim Hay Estate Agents our aim is to sell your house with the minimum amount of inconvenience at the maximum price and that is exactly what our service is designed to achieve. We’ll help you through the whole selling process, offering you professional, straightforward advice at every stage. It is probably for most the largest single transaction they shall make so let us take the strain.

The Selling process

If you have not sold a house before it can be a daunting process, our aim is to simplify that for you and below we offer a step-by-step guide explaining the various stages and procedures.

The Valuation

The most important part of any sale is the valuation, some may give you an opinion, and we’ll provide you with an accurate valuation of your property and advice on an appropriate asking price. Others may over value your property, which leads to its own problems. Our valuations are free and with no obligation.

The same agent will carry out the valuation, create the schedules, measure up your property and take the photographs, so who better than to sell your home.


We shall agree an appropriate marketing strategy with you, offering a range of options tailored to achieve your sale objectives.

As a minimum our marketing of your property will include the siting of a For Sale board, the preparation of quality colour sales brochures and the display of your property in our office, in the window and on our TV display and website.

We would also recommend placing your property within the Hawick News in our fortnightly section. We offer very favourable terms for the benefit of our clients.

Once your property is on the market, we’ll continue to deal with the sale in a proactive manner, contacting you on a regular basis with all developments, such as notes of interest, and surveys. By monitoring the levels of interest we can give ongoing advice, such as fixing a closing date.


One thing we carry out as standard is 100% accompanied viewings of your property, we take the stress and anxiety away from you, and after all we are selling the property for you, so why should you have to do the Selling! The viewing process is so important; we gather information from buyers and soon have a feel if there is a problem with selling. We can also instruct you with ways to improve the sale of your house to achieve the best price and ways to present for potential buyers.

At Jim Hay Estate Agents we want you to be 100% happy with the service you receive, much of our business is through client recommendation “ word of mouth”, we want you to use our wide range of services again and again, and this is an aim we successfully achieve.

Residential Conveyancing

To most people the conveyancing process and how it works is a bit of a mystery, we offer you advice in a friendly, approachable, “ plain English way”, whether your buying a one bedroom flat or a country mansion. The most important thing is that you are kept up-to-date and you know exactly what is happening and when, therefore communication is utmost. Our conveyancing experts will keep you informed on all elements of your contract, you can even follow that process for yourself by going onto their website, giving you access to every step of the transaction, hopefully this will give you confidence in the whole conveyancing process.


We shall be transparent with our conveyancing costs, what you are quoted, is what you shall pay, unless there are any complications with the title of your property, which we shall of course inform you of. That means no hidden extras that regularly appear when payment is due, it also allows you to budget for the whole buying and selling process.

The Process

If you are buying the first stage in the process is to “note your interest”. In effect this means that you will be given the opportunity to make an offer for a property although this can not always we guaranteed.

The contract which binds the buyer and seller is effected by an exchange of letters known as “missives”. Missives ideally should be binding with a relatively short time scale, 7-14 days – at which time a binding contract on both the purchaser and seller will have been entered into to pay over the purchase price at a specified entry date.

The purchaser’s agents will then examine the titles to ensure their client is acquiring a valid, marketable title, which is in order and without defect. It is most likely that the purchaser’s agents will also draw up the loan papers in favour of the client’s lenders and will report that the title is all in order and that the security taken by the lender shall be valid and enforceable.

On the scheduled date of completion, the purchase price is payable in exchange for good title, keys and other various continuing obligations. Failure to pay or accept the purchase price on the due date will usually attract penalties, which are laid out in the concluded missives.

After completion, the purchaser’s title document, known as a ‘disposition ‘, will, if appropriate, be sent to the Inland Revenue for payment of stamp duty. It will then be sent to the Land Register along with the loan document, which is known as a ‘ standard security’ for land registration purposes. Once that process is complete, the purchaser’s titles will be sent to the lender (mortgage provider) for safekeeping.


This is only a brief outline and description of the various processes involved in buying and selling a house. If we have brought an issue to your attention that you want clarified, or we have prompted a question or two, please do not hesitate to contact us, as we would be only too happy to help.

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